Terms & Conditions

Zoftis is an online software reseller operating at zoftis.com. We sell genuine digital software licences for Microsoft, Autodesk, Adobe, security software, and other leading software brands.

Zoftis sells genuine digital software licences. All products sold on zoftis.com are:

• Genuine and authentic — every key activates on the official manufacturer server
• Delivered digitally by email — no physical product is shipped
• Sourced through authorised channels or the secondary licence market in accordance with applicable law
• Covered by our 30-day money back guarantee in the event of a non-functioning key

Our catalogue includes software from Microsoft, Autodesk, Adobe, Kaspersky, Bitdefender, Norton, and other leading brands. Product descriptions, system requirements, and licence terms are provided on each individual product page.

It is your responsibility to verify that the software you purchase is compatible with your operating system and meets your technical requirements before placing an order.

By placing an order on zoftis.com you confirm that:

• You are at least 18 years of age
• You are purchasing for personal or business use only — not for resale unless agreed in writing with Zoftis
• The information you provide during checkout is accurate and complete
• You accept these Terms and Conditions in full

Once your order is placed and payment is confirmed, you will receive an order confirmation by email. Your licence key will be delivered to your email address within 24 hours. Most orders are processed within a few hours.

Zoftis reserves the right to cancel any order at its discretion, in which case a full refund will be issued immediately.

All prices on zoftis.com are displayed in US Dollars (USD) and include any applicable taxes unless stated otherwise. Prices are subject to change without notice. The price you pay is the price confirmed at the time your order is placed.

We accept the following payment methods:

• Visa and Mastercard (credit and debit)
• PayPal
• Stripe

All payments are processed securely. We do not store your card details. Payment processing is handled by Stripe and PayPal, both of which use SSL encryption and industry-standard security protocols.

If your payment is declined, please check your card details or contact your bank. Do not attempt to place the same order multiple times — contact our support team for assistance.

Zoftis delivers all products digitally by email. There is no physical shipment. Upon successful payment, your licence key and activation instructions will be sent to the email address provided at checkout.

If you have not received your licence key within 24 hours, please check your spam or junk mail folder. If it is not there, contact our support team immediately at support@zoftis.com.

Software is downloaded directly from the official manufacturer website using the licence key we provide. We do not provide the software installation file — only the genuine licence key and download instructions.

Refund requests are accepted under the following conditions:

Refunds are not available in the following circumstances:

To request a refund, contact us at support@zoftis.com with your order number and a description of the issue.

All software licences sold by Zoftis are subject to the end-user licence agreement (EULA) of the respective software manufacturer. By purchasing and activating a licence, you agree to comply with the manufacturer’s terms of use.

• Licences are for the number of users or devices stated on the product page
• Licences may not be resold, transferred, or shared unless explicitly permitted by the manufacturer’s EULA
• Subscription licences (e.g. Microsoft 365, Autodesk subscriptions) are valid for the period stated — typically 1 year
• Subscription licences do not auto-renew through Zoftis — you will need to purchase a new licence when your subscription expires
• Perpetual licences (e.g. Office 2024) are valid indefinitely for the version purchased

Zoftis is not responsible for any changes made by the software manufacturer to their products, licensing terms, activation systems, or pricing after the date of your purchase.

Zoftis provides free technical support for all purchases. Our support team can assist you with:

• Downloading the software from the official manufacturer website
• Installing and activating your licence key
• Resolving activation errors
• Answering questions about your order

Support is available 24/7 via email at support@zoftis.com and via the contact form on our website. We aim to respond to all support requests within a few hours.

Our support team does not provide assistance with software functionality beyond installation and activation. For product-specific technical support, please contact the software manufacturer directly.

You may not use zoftis.com or any products purchased from Zoftis for any of the following purposes:

Zoftis reserves the right to cancel any order and refuse service to any customer who violates these terms.

Zoftis is a software reseller and is not the manufacturer of any software sold on this website. To the maximum extent permitted by applicable law:

• Zoftis is not liable for any data loss, business interruption, or damage caused by software products purchased from our store
• Zoftis is not responsible for changes made by software manufacturers to their products or activation systems
• Zoftis’s liability in any case is limited to the purchase price of the product in question

Nothing in these terms limits your statutory consumer rights under applicable law in your country of residence.

All content on zoftis.com — including text, images, logos, and design — is the property of Zoftis or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, copy, or use any content from this website without our written permission. All software brand names, logos, and trademarks mentioned on this website are the property of their respective owners. Zoftis is not affiliated with or endorsed by Microsoft, Autodesk, Adobe, Kaspersky, or any other software manufacturer unless explicitly stated.

Your use of zoftis.com is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our website, you consent to the collection and use of your personal data as described in our Privacy Policy.

Zoftis reserves the right to update or modify these Terms and Conditions at any time. The updated terms will be posted on this page with a revised date. Your continued use of the website after any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

These Terms and Conditions are governed by and construed in accordance with applicable law. Any disputes arising from your use of this website or purchases made through it shall be subject to the jurisdiction of the courts in the location of Zoftis’s registered business address. Nothing in these terms affects your statutory rights as a consumer under the laws of your country of residence.

If you have any questions about these Terms and Conditions, please contact us: